Claims Reporting
It’s easy for claims reporting either during the business hours or after business hours. MIV Insurance is always available for support.
Start your journey with us today.
During business hours (M-F 8:30 am to 4:30 pm PT)
If your loss or accident has occurred during business hours please contact our Claims Department at (707) 963-2777 to report the loss.
After business hours
In the event of a loss or accident occurring after business hours, please contact your insurance carrier directly. Below you will find the contact information for the majority of the insurance carriers we work with.
Nationwide (Allied)
Personal/Individual: 800-282-1446
Commercial/Business: 866-322-3214
Commercial/Business: 866-322-3214
Emergency Claims
Please remember:
- Call 911 to engage emergency services.
- Contact your carrier as soon as possible for assistance with the initial claim processing.
- Take necessary precautions to prevent further loss to your property. Insurance policies may not cover ensuing damage if you have not taken reasonable steps to protect against subsequent damage.
- Take pictures to document the damage or accident scene.
- Do not discard damaged property without the approval of your adjuster.
- If it appears the loss or accident may be the result of the negligence of a 3rd party, please gather as much information about the responsible party as possible. Your insurance carrier will need as many details as you can gather to pursue recovery.
- Make only necessary emergency repairs. Do not repair or replace anything without first obtaining instructions from your adjuster, as your insurance carrier’s visual inspection or your loss and approval may be necessary to initiate repairs.
CATASTROPHIC LOSS
In the event of a CATASTROPHIC LOSS involving major injuries or property damage you may also call (707) 963-2777 and press 9 to reach an on call emergency after hours MIV Insurance Services representative. Please note the emergency after hours claims line is for emergency purposes only.
